Shipping & Returns Policy
Shipping Policy:
Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods: We offer standard and expedited shipping options. Estimated delivery times will be provided at checkout.
Shipping Costs: Shipping costs are calculated based on the weight of the package and the destination. Free shipping is available on orders over a specified amount.
International Shipping: We ship internationally to select countries. Please note that customs duties and taxes may apply and are the responsibility of the customer.
Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
Delays: Shipping times may vary due to unforeseen circumstances such as weather conditions or carrier delays.
Return Policy:
Eligibility: Returns are accepted within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
Non-Returnable Items: Certain items, such as personalized products or final sale items, are non-returnable.
Return Process: To initiate a return, please contact our customer service team with your order number and reason for return.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original
payment method within a specified number of days.Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Exchanges: If you need to exchange an item, please follow the return process and place a new order for the desired item.